Kaiser Permanente Manager Operations Area Laboratory in Riverside, California

Directs and controls the day-to-day operations for their specific area of responsibility, which includes all personnel activities, technical oversight, general work flow and budget. Ensures compliance with federal, state, and local requirements.

Essential Responsibilities:

  • Directs and controls the day to day operations, 24/7, for one or more of the following areas: chemistry, hematology/coagulation, urinalysis/bacti, blood bank, point of care, general lab and/or quality control assurance.

  • Recruits, hires, train, and ensures competency of staff.

  • Motivates and encourages professional and personnel growth.

  • Controls costs by monitoring personnel utilization, material usage rates, analyzing fluctuations in types and volumes of tests, and implementing corrective action.

  • Directs and implements effective risk control processes.

  • Supports, consults, and participates with facility and regional QA programs to ensure internal and external regulatory compliance.

  • Assists in developing and monitoring section specific QA/Risk Management program.

  • Assists in monitoring quality assurance for laboratory information systems.

  • Researches/resolves client problems/issues.

  • Oversees and coordinates operational aspects within various subsections of the clinical laboratory.

  • Consults with clients to resolve service issues.

  • Recommends processes to correct problems.

  • Participates in department, inter department and inter facility projects which help the laboratory achieve its goals of providing quality service and client support in a cost effective manner.

  • Develops equipment and system needs analysis as appropriate.

  • Coordinates the integration of secondary laboratory information systems with RILIS.

  • Interfaces with lab manager to implement and monitor an internal and external complaint/incident program.

  • Coordinates and implements a safety program to include fire, hazardous wastes, infectious wastes, electrical, chemical.

  • Coordinates a program of continuing education in the area of safety.

  • Coordinates internal resources and monitors milestones to achieve service expectations.

Basic Qualifications:


  • Minimum three (3) years of experience in a high volume clinical laboratory.


  • Bachelor's degree in clinical laboratory science or related field, OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • Valid current California Laboratory Scientist license.

Additional Requirements:

  • Knowledge of CLIA, Title 22, CAP, TJC, NCQA, AABB, local, state, federal regulations.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Experience in a supervisory/managerial position preferred.

  • Master's degree preferred.


  • This is a brief overview of the position but not all inclusive of the responsibilities:

  • Work with a team of 9 managers including the Director in the Riverside Service Area.

  • Oversee at least 1-2 technical depts at Riverside Med Center.

  • Oversee direct report staff as assigned. Perform staff rounding, annual competency for depts overseeing to meet CLIA requirements, CAP proficiency testing, CAP accreditation every 2 years, oversee new employee orientation as well at the 6 mo and 12 mo for your technical depts, and annual evaluations of direct reports.

  • Assist with CLS and MLT scheduling and payroll.

  • Rotating as the manager on call every 6-7 weeks.

  • Work on Saturday day shift for the week that you are on call with an alternate day off.


TITLE: Manager Operations Area Laboratory

LOCATION: Riverside, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.