Kaiser Permanente Supervisor Food Services in Richmond, California

Responsible for the on-site supervision of patient and/or staff foodservice and cafeteria, coffee cart and vending services contracts under the direction of a manager.

Essential Responsibilities:

  • Supervises Food Service personnel to include performance evaluation and competencies and scheduling oversight

  • Provide input, as well as, support department's budget process and financial goals. Direct and conduct quality assurance audits.

  • Ensures compliance with federal, state and local regulations and The Joint Commission requirements.

  • Supervise personnel engaged in the daily preparation and service of patient and/or staff meals.

  • Conduct inspections/audits of food service contracts to ensure high quality food and service performance standards are met.

  • Supervises food and room service operations.

Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner and according to established standards.

  • Participates in menu and recipe development including food and product evaluation as requested.

  • Supervises sanitation and HACCP on a day to day basis.

  • Participates in policy and procedure development, and implementation for the food programs.

  • Conducts quality assurance and performance improvement program of food program to ensure local, state and federal regulation compliance

  • Evaluates and verifies food employee performance and competency.

  • Identifies staff development and training needs and ensures that training is obtained.

  • Provides input and oversight of food service budgets.

  • Supervises procurement of food and items necessary for day to day operations

  • Supervises disaster plan in accordance to the Disaster/Emergency Plan

  • Conducts food contract audits.

  • Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.

Basic Qualifications:


  • Minimum two (2) years of food service experience or qualifying experience in a healthcare setting, supervisory/management position.


  • High School Diploma OR General Education Diploma (GED) required.

License, Certification, Registration

Any of the following are required in departments in which no Registered Dietitian is in charge:

  • Dietetic Technician Registered (DTR) by the Commission on Dietetic Registration;

  • Certified Dietary Manager (CDM) credentialed by the Certifiying Board of the Dietary Managers Association, or enrolled in a Certified Dietary Manager 18 month certification program.

  • Dietary Services Supervisor (DSS) graduate of a CA state approved program.

Additional Requirements:

  • Ability to direct and supervise others.

  • Demonstrated communication, interpersonal and customer service skills required.

  • Food Service Supervisors hired before December 15, 2009, who do not meet the requirements above, must have a minimum of five years experience in food service management and approved through the FLEX program with the California Department of Public Health.

  • Food Service Supervisors hired prior to July 1, 1977 an associate's degree in food/nutrition or related degree.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Minimum two (2) years of food service experience in the health care field preferred.

  • Bachelor's degree in food/nutrition or related degree.


TITLE: Supervisor Food Services

LOCATION: Richmond, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.