Kaiser Permanente Rewards & Recognition Progam Manager Masters Internship in Pleasanton, California

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Department Functions:

Design B2P organization wide rewards and recognition program

  • Design program to recognize superior achievements of individuals and teams across Buy to Pay

  • Build awards structure with accompanying nomination forms/templates

  • Design awards and recognition web-page to include on-line nomination forms, queues, auto-reminders

  • Present program for leadership review and revise through iterations until fully approved

Customer and Supplier Experience (CASE)- Business Continuity Plan testing and refinement

  • Participate in the testing of CASE Business Continuity Plan testing

  • Refine plan based on test results and retest.

Description of Responsibilities:

  • Project management experience, moderate to large scale initiatives

  • Knowledge of organization development practices to include but not limited to talent & retention, rewards & recognition, succession planning and recruiting programs

  • Strong writing, listening and speaking skills

  • Ability to communicate to all levels of management

  • Ability to create presentations in MS PowerPoint, create project plans in MS Project, use MS Excel to develop pivot tables for graphing and inclusion of presentations

Essential Functions:

  • Contributing to a designated project or initiative to meet a KP business objective.

  • Report development and analytics.

  • Project management - planning, execution, and measurement.

  • Learning new applications needed to complete assignments or support the execution of business objectives.

  • Job shadowing in other functional areas.

  • Performing additional duties as required.

Basic Qualifications:

Experience

  • N/A.

Education

  • Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year.

  • Bachelor's degree required.

License, Certification, Registration

  • N/A.

Additional Requirements:

  • Aptitude to perform data and process analytics and formulating solutions.

  • Working knowledge of MS Word, Excel, PowerPoint.

Preferred Qualifications:

  • 3.0 GPA or above

  • Advanced analytical and problem-solving skills

  • Proven ability to build effective working relationships as well as strong interpersonal skills.

  • Excellent verbal and written communication skills.

  • Ability to learn quickly and experience producing high quality work in short periods of time.

  • Experience in Customer Experience/Service with interest in process improvement and optimization

  • Knowledge of case management systems and/or automated call distribution systems and the optimization of systems

  • Knowledge of guided buy solutions and potentially the interface of systems to systems to support the solution

Desired Major: Human Resources

COMPANY: KAISER

TITLE: Rewards & Recognition Progam Manager Masters Internship

LOCATION: Pleasanton, California

REQNUMBER: 670158

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.