Kaiser Permanente IT Intern-Undergraduate in Pleasanton, California

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Department Functions:

End User Services (EUS) continually strives to provide timely and coordinated delivery of products and services related to end user and local software and hardware - including desktops, laptops, mobile devices, etc., and a superior customer experience when support is needed related to any products or services provided by IT. To better differentiate KP from others and become increasingly competitive in the marketplace, End User Services needs to anticipate better what end user services and devices will be needed to support the clinical and business needs of the organization. By maturing lifecycle discipline and management, Strategy and Lifecycle Services can create opportunities to leverage upcoming technology that will enhance our integrated care delivery model, provide market-leading care delivery services and enhance affordability.

Essential Functions:

  • Contributing to a designated project or initiative to meet a KP business objective.

  • Report development and analytics.

  • Project management - planning, execution, and measurement.

  • Learning new applications needed to complete assignments or support the execution of business objectives.

  • Job shadowing in other functional areas.

  • Performing additional duties as required.

Basic Qualifications:


  • N/A


  • High School Diploma or General Education Development (GED) required.

  • Pursuing a bachelor's degree or have graduated with a Bachelor's degree from an accredited university within the last year.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Aptitude to perform data and process analytics and formulating solutions

  • Proven ability to build effective working relationships as well as strong interpersonal skills

  • Working knowledge of MS Word, Excel, PowerPoint.

Technical Skills:

  • Effective verbal, written, and interpersonal communication skills. rong organizational and time management skills

  • Analytical, summarization, conceptualization, and prioritization skills.

  • Ability to work independently with minimal supervision and within tight deadlines.

  • Advanced, high level proficiency of Microsoft Office products (Visio, Word, Excel, Access, PowerPoint, and Microsoft Project)

  • Exceptional customer service orientation.

Preferred Qualifications:

  • 3.0 GPA or above

  • Advanced analytical and problem-solving skills

  • Proven ability to build effective working relationships as well as strong interpersonal skills

  • Excellent verbal and written communication skills

  • Ability to learn quickly and experience producing high quality work in short periods of time.


TITLE: IT Intern-Undergraduate

LOCATION: Pleasanton, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.