Kaiser Permanente Digital Strategy & Insights Masters-Intern in Pasadena, California

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Department Functions:

The Digital Experience team will transform how millions manage their health by shaping and driving wide-ranging digital advances. Harnessing smart technology, unprecedented investment and the determination to make a difference, we tackle complex problems within a collaborative, agile culture that supports a flexible approach to creative work. Our innovative thinking, coupled with the scale of our activities, creates a host of opportunities to build a game-changing career and revolutionize the future of health care.

Digital Experience Center (DEC) delivers a personalized digital consumer experience for Kaiser Permanente's members. DEC manages KP.org, Kaiser Permanente-s consumer-facing health portal with over 6 million active users, and KP's various mobile apps. The site enables consumers to manage their family-s health and coverage online - from viewing lab results, making appointments, emailing a doctor, refilling prescriptions, to managing claims and coverage, viewing health content and much more.

Description of Intern Responsibilities:

The intern will perform a market analysis for Health Class Directories from the healthcare to fitness space and beyond to see how classes are being approached in other companies and industries, and report on best practices and recommendations that will inform future product design.

Essential Functions:

  • Contributing to a designated project or initiative to meet a KP business objective.

  • Report development and analytics.

  • Project management - planning, execution, and measurement.

  • Learning new applications needed to complete assignments or support the execution of business objectives.

  • Job shadowing in other functional areas.

  • Performing additional duties as required.

Basic Qualifications:


  • N/A.


  • Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year.

  • Bachelor's degree required.

License, Certification, Registration

  • N/A.

Additional Requirements:

  • Aptitude to perform data and process analytics and formulating solutions.

  • Working knowledge of MS Word, Excel, PowerPoint.

Preferred Qualifications:

  • 3.0 GPA or above

  • Advanced analytical and problem-solving skills

  • Proven ability to build effective working relationships as well as strong interpersonal skills.

  • Excellent verbal and written communication skills.

  • Ability to learn quickly and experience producing high quality work in short periods of time.

Desired Major: preferred: MBA, Marketing, Market Research, Public Health


TITLE: Digital Strategy & Insights Masters-Intern

LOCATION: Pasadena, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.