Kaiser Permanente Social Media Analytics, Senior Project Manager in Oakland, California
Social Media Experience Preferred
Includes the planning and tracking of projects both (tactical and strategic), cost effectiveness, communication, risk analysis, quality assurance, team and vendor management, and implementation of highly visible, sensitive and multi-faceted projects. Identifies and resolves issues related to projects. Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations.
Manages moderately complex projects or multiple simple projects
Develops solutions that align with strategic direction and standards
Completes components of the business case
Negotiates agreement on project schedule and budgets
Applies methods or recognized equivalents appropriate to the specific needs of the project/client
Demonstrates understanding of the need to manage risk issues
Participates in the application of the risk management process
Develops and sustains strong working relationships with client project team staff
Demonstrates application of approved project management methods and business methods to projects
With guidance may convert business cases to business plans
Develops and maintains the project plan
May develop and execute user training plans
With guidance coordinates the collection and validation of business requirements
With guidance stays abreast of enterprise-wide projects and prevents or manages associated conflicts
With guidance determines the impact of current/existing technologies on the project and communicates impact to sponsors
Manages the overall resource capacity (supply) and scheduled work (demand) for the delivering organization including forecasting and impact assessment
Works on assignments of diverse scope
Generally performs within broadly defined practices and guidelines, and also modifies or suggests enhancements
Requires planning to coordinate with other departments or resources
Oversees transition to operational production status
Manages project close-out activities
Develops and conducts post-implementation review
May participate in overseeing the transition of project team members to new projects.
- Minimum three (3) years of project management experience.
Bachelor's degree in related field OR four (4) years of experience in a directly related field.
High School Diploma or General Education Development (GED) required.
Licenses, Certifications, Registrations
Understand all project life cycle phases and applies knowledge in the delivery of at least one (1) phase of the project delivery life cycle.
Must be able to work in a Labor/Management Partnership environment.
Social Media experience preferred.
Experience with Social Media Analytics and customer engagement preferred.
Tableau experience preferred.
Alteryx experience preferred.
Familiarity with social listening platforms (ie Radian 6, Conversocial, Sysomos, Zoomph, Clarabridge etc) preferred.
TITLE: Social Media Analytics, Senior Project Manager
LOCATION: Oakland, California
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.