Kaiser Permanente Planning Consultant, Delivery System Strategy in Oakland, California

Who We Are:

Kaiser Permanente-s Northern California Regional Delivery System Strategy Group consist of Strategic Planners and Consultants with a broad array of healthcare, strategic, financial, capital, and facility planning backgrounds. We provide the following services that support the Northern California Region and the local medical center areas:

The Delivery System Strategy/Capital Planning Department:

  • Provides expert consultation on the design, development, and implementation of plans and projects related to medical center and regional service distribution and capital planning

  • Assesses needs and develop options, recommendations for operational and capital projects

  • Develops high quality business cases for Medical Center and Regional capital projects. Partner with executive leadership to develop investment priorities and capital project plans

  • Analyzes and develop functional and space programs in adherence to approved business case approvals

Who We-re Looking For:

We are actively recruiting people to join our team who enjoy challenging, project-based work in an integrated healthcare environment.

Applicants should possess:

Strong consulting, project management experience

Demonstrated analytical and problem solving skills

Strong interpersonal skills

Excellent communication and presentation skills, both written and oral

Team building skills: hard working, dedicated, flexible, -hands-on- work ethic

Positive attitude and willingness to take on new challenges

Responsible for a range of process improvement and process management activities. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. These initiatives may represent one portion of a larger project, or may represent a stand alone initiative or function within a work group or department. Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. May utilize Lean/Siox Sigma processes and concepts to lead process improvement initiatives. Partners with management, project champions, and process owners to execute the project and deliver results.

Essential Functions:

  • Data Analysis: Under the leadership of more senior analysts/consultants, identifies sources for, gathers and analyzes data relevant to processes.

  • Process Mapping: Maps processes using defined methods.

  • Process Recommendations: Prepares, possibly under the guidance of more senior analysts/consultants, process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses.

  • Performance Management & Control: Participates in the documentation of performance metrics to establish process success. Gathers data post-implementation to measure outcomes and impacts.

Basic Qualifications:


  • N/A


  • Bachelor's degree OR four (4) years of experience in a directly related field.

  • High School Diploma or General Education Development (GED) required.

License, Certification, Registration

  • N/A

Additional Requirements:

  • Some knowledge of process improvement methodologies.

  • Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

  • Minimum two (2) years of process and/or project management, consulting, or related business experience preferred.

  • Health care or insurance experience preferred.


TITLE: Planning Consultant, Delivery System Strategy

LOCATION: Oakland, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.