Kaiser Permanente Coordinated Procedural Scheduler (Per Diem, Bellevue) in Bellevue, Washington

Schedule coordinated medical and surgical procedures and diagnostic testing involving more than one service, test or provider. Manage the coordinated appointing process and serve as a communication link between patients, affected departments and the practice team. Update patient contact information, ensuring HIPAA compliance, and verify financial information. Provide customer service and manage expectations of patients and staff. Manage block time for surgical and procedural clinics and complete clerical duties and medical forms required. Provide routine patient instruction.

Education

Minimum Education Requirements

High School Diploma/GED

Preferred Education

Associates Degree in health related field.

Knowledge/Skills

Minimum Knowledge/Skills Requirements

Excellent customer service and phone management skills, excellent organization skills, multi-tasking skills, high level communication/problem-solving skills, working knowledge of medical terminology, computer keyboard (Microsoft Office, and relational data bases). Understanding of medical coverage and financing issues. Multi step scheduling skills.

Preferred Knowledge/Skills

Unspecified

Experience

Minimum Experience Requirements

3 yearsClerical/administrative health care experience and attention to detail. Prior experience in surgical or procedural scheduling, or experience as an LPN, nursing assistant or medical assistant. Prior use of computer applications with demonstrated expertise in time management and customer service.

Preferred Experience

Other ExperienceClinical scheduling experience in physician offices, operating room, etc. Medical Assistant experience strongly preferred.

License/Certifications

Minimum License/Certifications Requirements

At time of hireEligible for certification as a medical assistant.

Preferred License/Certifications

None Required

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

COMPANY: KAISER

TITLE: Coordinated Procedural Scheduler (Per Diem, Bellevue)

LOCATION: Bellevue, Washington

REQNUMBER: 172671-KPWA

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.