Kaiser Permanente Radiology Supervisor (1.0 FTE_Capitol Hill Medical Center) in SEATTLE, Washington

Title: Radiology Supervisor (1.0 FTE_Capitol Hill Medical Center) Location: WA - Seattle-Seattle-Central Hospital Job Number: 172095

Under the direction of the Radiology Manager, supervises the daily operations within the Radiology teams at the Capitol Hill Medical Center. The Radiology Supervisor works closely with the Radiology Manager and the radiology leadership team to assure the delivery of care and service in a way that meets or exceeds standards while providing an excellent patient experience across all assigned ancillary service areas.

Principal Duties: Operational Excellence: Assists the Ancillary Services manager or medical center manager with the day-to-day operations of ancillary services by supervising assigned direct or matrix staff within the medical center. Monitors daily work flow, assigns tasks, prioritizes and directs activities of ancillary direct or matrix staff. Assists with workflow adjustments, new programs and system enhancements. Assures all staff are adequately informed of all program changes and their purpose.

Patient Experience: Coordinates the delivery of care that meets or exceeds service excellence standards. Trains and supports staff in delivering a consistent customer experience. Resolves patient complaints and unusual occurrence (UOs), as they occur within assigned area.

Staff Engagement & Development : In conjunction with the Ancillary Services Manager, hires, selects, orients, trains, manages performance, and terminates staff as needed. Supports all team members in achieving performance expectations and standards. Supports a culture of excellent service and communication that positively influences staff engagement. Assures a safe, productive, and supportive work environment for all staff.

Financial Stewardship : Manages within resources allocated. Assists with monitoring of targeted financial performance. When appropriate, makes recommendations to improve service delivery, access and quality.

Compliance and Emergency Preparedness: Helps ensure compliance with local, state, federal, and other regulatory agencies standards. Implements & maintains compliance with policies, procedures, goals and objectives in accordance with departmental, facility and organizational guidelines. KPWAHTF Qualifications: Education Minimum Education Requirements Some College as required to achieve the specified licensure or certification Preferred Education Associates Degree Clinical discipline CRA Certification is a plus! Knowledge/Skills Minimum Knowledge/Skills Requirements Basic or limited Customer service, organizational and problem solving skills. Ability to prioritize and manage multiple tasks simultaneously, responding to issues as they arise. Ability to mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable. Effective communication, collaboration and change management skills. Knowledge of relevant clinical practice. Preferred Knowledge/Skills Basic or limited Knowledge of regulatory requirements, managed care, and health care delivery systems. Financial management skills. Experience Minimum Experience Requirements 3 years Clinical experience in Radiology 2 years experience in a supervisory capacity (lead, supervisor) in a radiology setting managing day-to-day work flow, and performance of others. Preferred Experience Unspecified License/Certifications Minimum License/Certifications Requirements WA State Radiology Technologist license; ARRT registration. Preferred License/Certifications None Required

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Job: Health Care Operations Bargaining Unit: WWA Admin Exempt (non-union) FTE: 1 Schedule: Full-time Shift: Day Job Days of shift: Monday-Sunday Hours of shift: Days/Evenings Travel: Yes, 25 % of the Time Job level: Team Leader Job type: Standard Employee status: Regular J2W code: ALL1ED

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.