Kaiser Permanente Medical Social Work/Social Services Manager in Honolulu, Hawaii
Provides social work services including evaluation, treatment planning, & case management to patients & their families. Provides consultation to staff & other health care providers. Initiates plan of treatment. Serves as liaison between Kaiser Permanente & community to integrate services, coordinate care for clients, & enhance working relationships through public relations activities. Develops & administers programs to meet social service & long-term community care needs of members. Provides vision, leadership, & communication to ensure high quality & accessible services to meet customer needs, Regional goals & strategies. Prepares department budget. Develops departmental policies & assists in development of regional policies. Supervises assigned staff.
Essential Functions: - Provides information, resource identification & referral services, mediation services, advocacy services, & education of individuals, groups, couples, & families. - Prepares & evaluates assessments, development & implementation of social work service plans. - Performs case management, coordination, casework intervention, & monitoring of social work service plans in areas of personal, social, or economic resources, conditions, or problems. - Oversees development, implementation & evaluation of written departmental policies & procedures for social services. Conducts social work consultation & resource development. - Conducts social work consultation & resource development. - Conducts research through formal design/methodology of data collection & analysis/evaluation of data, social work programs, social systems, & social policies. - Provides psychosocial assessment, diagnostic impressions, treatment of individuals/couples/families/groups, prevention of psychosocial dysfunction/disability/impairment including emotional/mental/behavioral disorders,& evaluation of practice effectiveness. - Applies formal knowledge base, theoretical concepts, specific functional skills,& essential social values used to effect change in human behavior, emotional responses,& social conditions. Helps individuals, couples, families, groups,& community organizations enhance or restore their capacities for personal & social functioning while preventing & controlling social problems. - Develops, implements, & evaluates written standards of practice for social work services. - Networks w/ community agencies & providers. Coordinates services & assures patient's placement in an appropriate setting. Assists attainment of necessary documents for placement. - Conducts liaison activities w/ selected types of community health & social service agencies to establish policies/protocol for coordination of services or methods of referral & follow-up. Clarifies misunderstandings interfering w/ effective provision of service to members. - Attends appropriate workshops/seminars which benefits clinical competence, management skills or health care knowledge. Reviews & utilizes current literature in field of practice. - Approves & supports research projects targeting social service problems & trends related to healthcare. - Creates, researches, analyzes,& trends data readily or not readily available for complex decisions impacting department operations & patient care. Collects information. Collaborates w/ others in making decisions of significant scope requiring advanced analytical judgment. - Leads strategic planning process. Determines area's goals & objectives for upcoming year. Leads development of tactics & projects to achieve objectives. Anticipates new needs. Project sub-program plan to meet new needs. - Reviews & interprets department statistical reports. - This job description is not all encompassing.
Qualifications: Basic Qualifications: Experience - Minimum two (2) years of management experience. - Minimum five (5) years of social worker experience to include direct social work experience in health care. Education - Master's degree in social work. License, Certification, Registration - Valid Hawaii Social Worker license (must meet education requirement(s) for Hawaii State licensure). - Current BLS for Healthcare Provider CPR or CPR/AED for the Professional Rescuer certification.
Additional Requirements: - Working knowledge of state and federal health care programs (e.g., Medicaid, Medquest, Medicare) and application processes of each. - Demonstrated ability to produce and present management reports. - Demonstrated knowledge of and skill in adaptability, change management, conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, negotiations, problem solving, results orientation, teamwork, team building, written communication. - Demonstrated knowledge of and skill in the following PC applications: word processing, spreadsheet, and database.
Preferred Qualifications: - Case management experience. - Knowledge of healthcare information systems. - Demonstrated ability to develop community programs and partner with community agencies.
COMPANY Kaiser PermanenteTITLE Medical Social Work/Social Services ManagerLOCATION Honolulu, HIREQNUMBER 621636
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.